Privacy Policy

1. Introduction

Hock a Car is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you interact with our website.

2. Information We Collect

We only collect personal information when you submit a form on our website.

This may include:

  • First name and last name
  • Phone number and email address
  • Suburb
  • Asset details (type, make, model, year)
  • Loan amount requested
  • Uploaded vehicle photos
  • Any additional message you provide

3. How We Use Your Information

We use your information to:

  • Respond to your enquiry
  • Assess your vehicle or asset
  • Provide a quote or loan offer
  • Contact you regarding your request

4. Uploads and Files

If you upload photos for assessment, they are used only for evaluating your vehicle or asset and are kept confidential.

5. Cookies and Analytics

We may use cookies and tools such as Google Analytics to understand how visitors use our website and improve user experience.

This does not personally identify you.

6. Sharing of Information

We do not sell or rent your personal information. Your data may only be shared where required to operate our services or comply with legal obligations.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

8. Access and Updates

You may request access to your personal information or ask us to update or correct it if needed.

9. Contact Us

If you have any questions about this Privacy Policy, please contact Hock a Car through our website.